Refund policy

Do you except returns / exchanges?

  • All sales are final. We don’t accept returns or exchanges unfortunately as we work solely as an agent for our consigners, helping to sell their items for them. This means, once you purchase something from us, you have bought it off an individual seller and they have received payment. 

My item has a Factory Flaw, What can i do?

  • Factory flaws occur at a point in the manufacturing process meaning that we are not liable for any flaws. As a secondary marketplace, we have no control over the production of any item that we sell, nor the brands quality control. We will alert you if a factory flaw has a detrimental effect on your item e.g loose stitching, midsole discolouration, but for general QC flaws we are not responsible.